Our Services

Who can benefit from these services:

Any person/business with administrative requirements, eg. small and medium enterprises, solo-entrepreneurs, insurance brokers, estate agents and any other person/business who needs administrative support.

Our professional attributes include:

  • Superb customer service and interpersonal skills.
  • Highly organized with exceptional attention to detail.
  • First class project management.
  • Impeccable time management skills.
  • Strong communication skills with a confident and professional manner.
  • Vast experience working and dealing with a variety of people and their individual needs.
  • Strong marketing and publicity skills using a range of local media.
  • High level PA skills, including online research, diary/travel management.
  • Excellent Account Management competence.

Services provided by Virtual Administrative Consultants:

Personal Assistant & Organizing:

  • Manage your schedule & diary
  • Arrange and confirm meetings
  • Accommodation
  • Travel arrangements
  • Handle purchases on your behalf
  • Call/Email reminders
  • Keep contacts up to date
  • Type meeting minutes, letters, notes, memo’s, etc.
  • Take care of paperwork
  • Create documents
  • Create presentations
  • Arrange and confirm personal appointments
  • Check and respond email messages
  • Any other tasks you need us to do

General Admin Tasks:

  • Composing/typing of letters
  • General correspondence
  • Customer Service and follow up
  • Document Scanning
  • Announcements/Invitations
  • Forms Design
  • Edit/format documents
  • Answer customer emails and telephone calls
  • Resolve complaints and queries
  • Copywriting
  • Editing/Proof reading
  • Translations
  • Internet research
  • Filing

Data Entry and Database Management:

  • Data Entry
  • Excel Spreadsheet Design & maintenance
  • Data processing/capturing
  • Create new databases

Accounts Admin:

  • Accounting
  • Sending invoices and monthly account statements
  • Following up payments and outstanding invoices/accounts
  • Handling all accounts queries
  • Capturing of payments
  • Reports
  • Summary of income and expenses

Personnel & Payroll:

  • Assist with payroll
  • Payslips
  • Employee overtime
  • Employee leave and sick leave
  • Answer employee queries

Marketing:

  • Create email marketing campaigns
  • Set up email lists
  • Sending of emails to lists
  • Create Facebook pages and update of weekly/monthly posts
  • Create new websites and update existing websites
  • Create and redesign logo’s, letterheads, email signatures, etc.
  • We also design brochures, flyers, pamphlets, business cards, catalogues, invitations, and certificates
  • Power point presentations

Events Management:

We handle all the admin tasks for your events:

  • Catering Selection
  • Designing of invitations
  • Sending out of invitations via email
  • Handling all the responses
  • Sending out invoices for payments
  • Following up of payments
  • Compiling a guest list
  • Audio/Visual Arrangements
  • Registration on day of event

Additional Services:

  • We have additional services, apart from these above. Client service is very important to us, so we always do our best to accommodate our clients’ needs.

On-site assistance can be discussed – please contact us!