Services provided by Virtual Administrative Consultants:
Personal Assistant & Organizing:
- Manage your schedule & diary
- Arrange and confirm meetings
- Appointment reminders & birthday messages
- Reminders for special dates, e.g. license renewals, etc.
- Accommodation
- Travel arrangements
- Type meeting minutes, letters, notes, memos, etc.
- Create documents
- Arrange and confirm personal appointments
- Manage email inbox - check and respond to messages
- Make payments on your behalf
- Any other tasks you need us to do
General Admin Tasks:
- Composing/typing of letters
- General correspondence
- Completing forms, e.g. vendor applications, etc.
- Customer Service and follow up
- Forms Design
- Edit/format documents
- Answer customer emails and telephone calls from clients, service providers, etc.
- Resolve complaints and queries
- Editing/Proof reading
- Internet-based research on products, prices, office equipment, etc.
Data Entry and Database Management:
Data Entry:
- Excel Spreadsheet Design & maintenance
- Data processing/capturing
- Create new databases
Accounts Admin:
- Sending invoices and monthly account statements
- Following up payments and outstanding invoices/accounts
- Handling all accounts queries
- Allocate payments
Accounting and Bookkeeping:
- Sorting slips and capturing receipts
- Processing and posting in bookkeeping systems
- Bank recons
Personnel & Payroll:
- Payroll & Pay slips
- Leave & Sick Leave
- Overtime
- Commission
- UIF
Marketing & Sales:
- Making sales calls to prospective clients and setting up appointments
- Send quotations and follow up
- Creating a database
- Set up email lists
- Sending of emails to lists
- Create Facebook pages and update of weekly/monthly posts
- Create new websites and update existing websites
Events Management:
We handle all the admin tasks for your events:
- Obtain quotations for venue and catering
- Sending out of invitations via email
- Handling all the responses
- Sending out invoices for payments
- Following up of payments
- Compiling a guest list
- Audio/Visual Arrangements
Additional Services:
Any additional services can be discussed. Client service is very important to us, so we always do our best to accommodate each clients’ specific needs.